Best print results will always be achieved from the highest quality input,
so always send the best graphics artwork you can get hold of.


Ordering.

When you place an online order for an item with custom printing, you will be asked to state the 'name of the job'.
The name of the job is the main wording on the design.It is very important you quote this correctly and fully,
otherwise it can lead to confusion, delay, and difficulty locating a job if a repeat order is needed.
Please do not use acronyms when ordering, state the full text on the design. If the design has no text,
use a description of the design.

 

Emailing artwork.
 

If you are emailing artwork as an attachment to us please follow these rules to avoid confusion and possible delay. 
1. State the name of the job (see above) in the 'subject;' bar at the top of your email. 
2. If the graphic file you are emailing has a generic, non-specific name such as 'club logo' 'our badge' or 'image'
    please rename it before sending. Use the job title (wording on the artwork) as the name for this graphic file.

Formats. 

The ideal way to supply artwork is as an .eps vector format file.

If you are using Adobe software, save this .eps file in legacy format illustrator 10.

We can also accept .cdr files up to CDR2017, or .ai files up to Adobe CS5 if you do not have an eps file.

If you have text in your design, you must convert all text to curves before sending. This is because we
may not have the font you have used on our system and the design could become corrupted.

To convert text to curves for Corel Draw users - 'Object' > 'Convert to Curves' (Ctrl Q). 
To convert text to curves for Adobe illustrator users - text to curves with create outlines (Shift Ctrl O). 

If you are unable to supply your artwork in vector file format, second best option is image file format.

Any of these are suitable - JPG, TIF, GIF, BMP, PNG. Minimum 300 dpi at actual size, best results 600 dpi actual size.

 

We prefer not to use - 
- Graphics created with PowerPoint, Excel, or Word (.doc & .docx)

- PDF files. Acceptable for viewing artwork only, not ideal for editing. 

We cannot use - 
- Graphics downloaded from web pages. An image may look fine on your computer monitor, but print output will be blurry and grainy.
These are low resolution image files (usually 72 dpi), suitable for screen display but far below acceptable standards for printing use.

Colours. 
We print your artwork exactly as supplied to us, and will not make changes unless specifically requested. Due to the wide variance
of monitor settings, colours can sometimes appear slightly different from computer screen to print output so if precise colour accuracy
is essential, you must supply us with Pantone reference numbers to match colours. 

You can view a Pantone colour reference chart here.
Use this guide to assist your color selection and specification process. This PDF of the pantone chart is a reference guide only.
Pantone colors on computer screens may vary based on the graphics card and monitor used in your system, so for true accuracy
use a Pantone colour publication.
 

On the rare occasion a customer has been disappointed in our print output it is invariably due to artwork issues, so it is essential to
follow these guidelines. Keyfactors cannot be held responsible for errors caused by failure to follow the format and colour advice
above.